Here you can contact us through the various means provided. Don't forget IN CASE OF EMERGENCY ALWAYS DIAL 999

Fire and Rescue (CPD) Organisational Structure

Our Organisational Structure

Fire and Rescue Headquarters (SHQ)

Service Headquarters
Old London Road
SG13 7LD

Tel: 01992 507 507
Fax: 01992 550 242

Directions to Fire Service Headquaters

Please note:
Monday to Friday 08.30 - 17.00 your call will be answered by SHQ reception staff. Monday to Friday, out of hours, and at weekends your call will be redirected to our 999 Control centre where your call will be handled via a 'non emergency' line.

Training Development Centre (TDC)

Training and Development Centre
Hitchin Road

Tel: 01438 847 303
Fax: 01438 314 031

Directions to Training & Development Centre

Opportunities with Fire and Rescue

Free Home Safety Advice

Book a FREE Home Fire Safety Visit via our online booking form

Fire safety in the home (also known as Citizen safety)
Tel: 0300 123 4046

Business Safety (Commercial Properties)

Fire Protection Department
Hertfordshire Fire and Rescue Service
Postal Point CHO331
Room 346
Old Block
County Hall
SG13 8DQ

Tel: 01707 292 310

Please use this email address if you have any concerns regarding the safety of a business premises and would like to notify us, or you would like to submit a planning consultation.

Press and Media Enquiries

Tel: 0300 123 4040

Find your Local Fire Station

Report Something

To raise any business safety concerns please email us at: Email:

To comment, compliment or complain about Fire and Rescue please email us at: Email:

or report something else to us that you think we should know about at: Email: